Shipping policy
Order Processing
All orders are processed within 2–5 business days after your order is placed. You’ll receive a confirmation email once your order has been shipped, along with tracking information (where available).
Shipping Times
Shipping times may vary depending on the product type and your location. Estimated delivery times are:
- United States: 5–10 business days
- Canada: 7–12 business days
- International: 10–20 business days
Please note that these are estimated times and may vary during peak seasons or due to carrier delays.
Shipping Rates
For orders within the United Stats, shipping costs are a flat rate of $3.99 for Standard Shipping and $9.99 for Express Shipping. Orders over $50 earn free Standard Shipping.
For International orders, shipping costs are calculated at checkout based on your location and the items in your order.
Multiple Shipments
If your order contains multiple items, they may be shipped separately. This ensures faster delivery and availability of all products.
Tracking Your Order
Once your order is shipped, you’ll receive an email with tracking details. Please allow 24–48 hours for tracking updates to appear.
Delays and Issues
While we strive to ensure timely delivery, delays can occasionally occur due to customs, weather, or carrier issues. If your order hasn't arrived within the expected timeframe, please contact us at jetsetta.help@gmail.com and we’ll be happy to assist you.
Address Accuracy
Please double-check your shipping address during checkout. We are not responsible for orders that are delayed or lost due to incorrect address information.